SX Technologies Private Limited operates the sportzxchange.com website and the SportzXchange mobile application (collectively referred to as the “Platform”) in India, which offers sports based online fantasy games (SX Technologies Private Limited referred to herein as “SportzXchange” or “we” or “us” or “our".
SportzXchange respects the privacy of its Users and is committed to protect it in all respects. With a view to offer an enriching and holistic internet experience to its Users, SportzXchange offers a vast repository of Services. Kindly take time to read the 'About Us' section to know more about SportzXchange. You may need registration to participate in some of the Platform's online games or Services. The information about the User is collected by SportzXchange as (i) information supplied by Users and (ii) information automatically tracked during the User's navigation on the Platform.
To avail certain Services on the Platform, Users would be required to provide certain information for the registration process namely:
In the course of providing you with access to the Services , and in order to provide you access to the features offered through the Platform and to verify your identity, you may be required to furnish additional information, including your Permanent Account Number.
In certain instances, we may also collect Sensitive Personal Date and Information (“SPDI”) from you on the Platform. SPDI means such personal information which consists of information relating to your physical, physiological and mental health condition; medical records and history; biometric information, sexual orientation and financial information, such as information regarding the payment instrument/modes used by you to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. This information is presented by you at the time of making a payment to enable you to complete your payment expeditiously.
All required information is specific and based on the kind of Contest/ Services the User wishes to participate in or access, and will be utilized for the purpose of providing services, including but not limited to the Services requested by the User. The information as supplied by the Users enables us to improve the Services and provide you the most user-friendly experience.
SportzXchange may also share such information with affiliates and third parties in limited circumstances, including for the purpose of providing services requested by the User, complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
SportzXchange may also share information as provided by you and data concerning usage of the Services and participation in the Contests with third party service providers engaged by SportzXchange, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services and helping SportzXchange serve you better.
Where we propose to use your personal information (that is, information that that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
By using the Platform, you hereby expressly agree and grant consent to the collection, use and storage of this information by SportzXchange. SportzXchange reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event SportzXchange sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to SportzXchange for disclosure and transfer of information to such third parties. SportzXchange may share information as provided by you and data concerning usage of the Services and participation in the Contest with its commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes. Further, SportzXchange reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of SportzXchange.
To improve the effectiveness and usability of the Platform for our Users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's individual interests using the identified computer/device. Cookies are tiny text files which identify your computer/device to server as a unique user when you visit certain pages on the Platform and they are stored by your internet browser on your computer's/device’s hard drive/storage. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Platform and not for obtaining or using any other information about you. The acceptance of cookies is not a requirement for visiting/using the Platform. However, we would like to point out that some functionality on the Platform is only possible with the activation of cookies. Unless the User voluntarily identifies himself/herself (e.g., through registration), SportzXchange has no way of knowing who the User is, even if we assign a cookie to the User's computer/device. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. SportzXchange’s advertisers may also assign their own cookies to the User's browser (if the User clicks on their ad banners), a process that SportzXchange does not control.
SportzXchange's web servers automatically collect limited information about User's computer's/device’s connection to the Internet, including User's IP address, when the User visits the Platform. (User's IP address is a number that lets computers/devices attached/connected to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. SportzXchange uses this information to deliver its web pages to Users upon request, to tailor its Platform to the interests of its users, to measure traffic within the Platform and let advertisers know the geographic locations from where SportzXchange's visitors come.
All information gathered on SportzXchange is securely stored within SportzXchange- controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. [Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access] 1 . By using the Platform, you understand and agree that your information may be used in or transferred to countries other than India; subject to such jurisdiction/location ensuring the same level of data protection as is prescribed in India.
1 Note to draft: To be retained only if applicable.
When SportzXchange presents information to it's online advertisers -- to help them understand our audience and confirm the value of advertising on the Platform -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with SportzXchange, we contact you from time to time about updating your content to provide features which we believe may benefit you.
Several deceptive emails, websites, blogs etc. claiming to be from or associated with SportzXchange may or are circulating on the Internet. These emails, websites, blogs etc. may include our logo, photos, links, content or other information. Some emails, websites, blogs etc. call the user to provide login name, password etc. or that the user has won a prize/ gift or provide a method to commit illegal/ unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these emails, websites, blogs etc. and accompanying materials are in no way associated with SportzXchange. For your own protection, we strongly recommend not responding to emails or using websites, blogs etc. We may use the information provided by you to SportzXchange, including your email address or phone number, to contact you about the Services availed by you or to inform you of our updated Services if any.
SPORTZXCHANGE DOES NOT WARRANT THAT THE PLATFORM, IT’S SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. SPORTZXCHANGE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PORTAL, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL SPORTZXCHANGE BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN AMOUNT OF INR 100.
You will promptly notify SportzXchange if there are any changes, updates or modifications to your information. Further, you may also review, update or modify your information and user preferences by logging into your Profile page on the Platform.
Attention of: The Grievance Officer (Mr Hari Narayan)