Refund and Cancellation Policy

Payments made to the Unutilised Account

As such, all amounts deposited into the User's Untilized account in accordance with the Terms and Conditions are non-refundable.

SportzXchange may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable transaction charges and taxes.

Payments made to join Cash Contests

The entry fee for joining Cash Contests shall be specified in the contest card of the respective Cash Contest.

As such, all payments made to join a Cash Contest in accordance with the Terms and Conditions are non-refundable.

However, in case the Platform cancels a Cash Contest for any reason whatsoever, the payment made to join the Cash Contest shall be refunded in full, to the respective accounts from which payment was made, i.e Unutilised account, Winnings account, Cash/Xtra cash bonus account of the User.